Medical AssistantAI’s Privacy Policy

• 1. Introduction

ZA Infotech (we, us, or our) operates the Medical AssistantAI website and mobile application (collectively, the Service). This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of information that applies to our Service, and your options regarding the collection and use of your information.

By utilizing our Service, you consent to the collection and utilization of information in alliance with this Privacy Policy.



• 2. Information Collection and Use

To deliver and enhance our Service, we may collect the following types of information:

For the purpose of providing an effective service, we collect the following types of information during each session:

a. Session Information

We do not collect personal information that can be used to permanently identify or contact an individual, such as names, email addresses, or phone numbers. Instead, any information you provide during the session, including health-related details, is used solely to deliver a diagnosis or health advice within that session.

b. Location Data

To enhance the usefulness of our Service, we collect and use your location data during each session. This allows us to provide information on nearby medical facilities. This data is only used in the current session and is not stored beyond it.

c. Usage Data

We may track usage data related to the session, such as device type, browser type, and other diagnostic data that assists us in improving our Service. This data does not include personal identifying information and is used solely for analysis and service enhancement.



• 3. Use of Data

The information we collect is used for various purposes:



- To provide and maintain our Service
- To inform you of changes to our Service
- To enable participation in interactive features of our Service when you choose to do so
- To offer customer support
- To gather analysis or valuable information enabling us to improve the Service
- To monitor the usage of the Service
- To detect, prevent, and address technical issues
- To train and enhance our AI models


• 4. Data Retention

We retain your Personal Information and Usage Data as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

• 5. Data Sharing

We do not sell, trade, or rent your Personal Information to third parties. Any data sharing with third-party service providers is solely for the purpose of enhancing our Service. These providers are contractually obliged to safeguard your information and use it only as disclosed.

• 6. Data Security

Securing your data is a priority to us, and we endeavor to implement suitable protective measures. However, we cannot assure absolute security as no method of electronic storage or internet transmission is 100% secure.

• 7. Your Rights and Choices

You have the right to access, update, or delete your Personal Information at any time by contacting us at [Email Address]. You may further request to restrict the processing of your data or object to the same, as well as request data portability.

• 8. Changes to This Privacy Policy

We may modify this Privacy Policy occasionally. Any changes will be communicated by posting the updated policy on this page and revising the Last updateddate. Regular review of this policy is advisable to stay informed of any changes.

• 9. Contact Us

For any queries regarding this Privacy Policy,
please contact us:

By email: info@zainfotech.com

By mail: [Physical Address in Saudi Arabia]



• 10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Saudi Arabia, irrespective of its conflict of law provisions.